Terms of service

 

Terms of service

EquiFlow Ltd is a company registered in the UK at EquiFlow UK Limited,20-22 Wenlock Road, London, N1 7GU Company number: 11597736.  EquiFlow Ltd can be contacted:

By phone 01494 258444

By email joanna@equiflow-vet.co.uk


Terms & Conditions

For the purposes of this document:

EquiFlow Ltd is referred to as The Company, we or us.

The Product is EquiFlow or CaniFlow as relevant.

The Website is www.flow-vet.com

The Contract

  1. The Company only accepts orders for The Product for delivery of into the United Kingdom and Ireland.
  2. The Order you place via the Website constitutes an offer to purchase the Goods in accordance with these Conditions. You are responsible for ensuring that the terms of the Order are correct. Please read and check your Order before placing. This contract only relates to Product in stock.
  3. We will retain details of your Order in our database and these details can be made available to you on request.
  4. Where the Customer has been directed to the Website as a result of a third party site, these sites are independent from us and we are not responsible or liable for such sites. Customers should consult the terms and conditions of the site in question for more information.
  5. We are a intermediary distributor of The Product and not the manufacturer or packager. The Company cannot be held responsible in the unlikely event that the contents of the product are shown to differ materially from the product description/specification. Any liability of The Company is strictly limited to the purchase price of that Product, we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
  6. The only language in which the Contract can be concluded is English.
  7. Postage and packaging is included in the price advertised on the website and our aim is to make delivery within 2 working days of an order.

The Product

  1. We are an intermediary distributor of The Product and not the manufacturer. The Company cannot be held responsible in the unlikely event that the contents of the product are shown to differ materially from the product description/specification resulting in a loss to a third party.  Any liability of The Company is strictly limited to the purchase price of that Product.
  2. The Product is offered for sale for use by professional keepers of animals for use in working horses or ponies and, in the respect of CaniFlow, to dog owners.
  3. Goods are described on the Website. We reserve the right to amend the product description if required
  4. Images of the Goods on the Website are for illustrative purposes only. Representations of colour online are as accurate as our photographic and electronic processes will allow. Please note that colour online can also be affected by the calibrations of different output devices.
  5. We do not in any way exclude or limit our liability for:
    (a) death or personal injury caused by our negligence;
    (b) fraud or fraudulent misrepresentation;
    (c) any breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession);
    (d) any breach of the terms implied by section 13 to 15 of the Sale of Goods Act 1979 (description, satisfactory quality, fitness for purpose and samples); and
    (e) defective products under the Consumer Protection Act 1987.

The company will not be held liable for loss alleged to pertain to any advice offered by employees or executives of The Company in respect of the use of The Product or anything else.  Ultimately the opinion of the treating veterinary surgeon should be sought where there is a query about the use of the Product.

The Company will not be liable where we fail to perform on a contract due to events outside our own control due to a Force Majeure Event.

The complete terms and conditions document below and any other documents referenced represent the entire agreement between you and us.

We have the right to revise and amend these terms and conditions from time to time without notice.

All website content is protected by copyright. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on www.flow-vet.com without written permission from us.